Embedded protection · B2B

Global protection for luxury products.

AION empowers iconic brands to safeguard their customers' treasures from theft and accidental damages — a B2B white-label service that turns aftersales into lifelong loyalty.

Global
Coverage footprint
B2B
White-label
24/7
Claims assistance
AION Cover
AILive
This quarter
€2.4M
Insured for your customers
Customers
4,218+12%
Stay loyal
94%+3.2
Claims handled
312+8
Resolved
98%+1.4
Recent registrations
Sarah M.·Necklace
Insured
Marc D.·Timepiece
In transit
Anya R.·Fine ring
Insured
Customers · 12 months+24%
For brands

An end-to-end luxury experience.

Elevate your aftersales with world-class service. AION integrates with your customer journey — invisible to your brand, indispensable to your client.

  • Enhance customer insights

    Gather rich, first-party customer data through complimentary protection — building an address book your CRM has been missing.

  • Foster customer loyalty

    Offer global coverage that safeguards your customers anywhere. Build trust and create relationships that endure beyond the sale.

  • Drive revenue growth

    Boost in-store walk-ins, lift conversion rates, and unlock new upselling and cross-selling opportunities through aftersales touchpoints.

How it works

From checkout to claim, effortless.

A four-step journey designed with the precision your brand demands and the simplicity your customer expects.

  1. 01

    Coverage at checkout

    Delight your customers with complimentary coverage included at the moment of purchase — a quiet, premium gesture.

  2. 02

    Simple online activation

    Activation in just a few clicks. Your customer, their treasure, protected — with no friction.

  3. 03

    Effortless claims

    Submit claims through an intuitive platform with photographic evidence and instant status updates.

  4. 04

    Dedicated assistance

    Personalized support from our expert team — concierge-grade response, available wherever your client is.

Our solution

Three pillars, one platform.

Every component crafted to operate beneath your brand — visible only when it matters most.

AION · Coverage
47Active
Policy · #4821
Necklace · 18k
TheftDamageWorldwide
Insured value
€128,400
Recent events+2
ParisTheftResolved
MadridDamageReview
TokyoDamageResolved

Comprehensive coverage

Partnered with leading global insurers to cover theft and accidental damage — wherever your customers travel.

AION · Platform
Your brand
Surfaces · 3 live
Boutique12 stores
Webcheckout.brand.co
Concierge24/7 desk
Brand theme
DisplayAa
LogoBRAND

White-label platform

A customisable, omnichannel solution that integrates seamlessly into your brand — across boutique, web, and concierge.

AION · Insights
AILive
Satisfaction
94%+3.2
Retention
71%+8.6
Claims
312+12
Pattern
14-day cohort drives 68% of churn — focus retention here.

Actionable insights

Real-time intelligence on customer satisfaction, retention trends, and service requests — reported the way your team works.

Voices from the industry

Whispered in private rooms.

This is genius. We had so many complaints from customers paying for repairs — AION solved it overnight.
Jewelry Brand
For a luxury brand we advised, introducing extended warranty increased registration rates double digit. AION could lead the same benefit.
Luxury Advisor
Offering aftercare to luxury customers is the most effective lever to activate repurchase. This is guaranteed with AION.
Retail Director
From the platform

Words from real AION clients.

  • The service is a refined attention given to the client, who feels even more protected after the sale.
  • Excellence in service and courtesy.
  • Best service!
  • Thank you very much!
Questions

Things brands often ask.

  • AION is fully white-label. The platform sits behind your brand identity — your customer never leaves your world. We integrate at checkout (in-boutique or online) and operate under your visual language, tone, and assistance standards.

Our partners

Trusted by the finest.

We partner with leading insurers and luxury maisons to deliver aftersales protection that lives up to the brands we serve.

Chubb logo
Roberto Coin logo
Get in touch

Join AION Cover.
Elevate your aftersales.

Tell us about your brand. We'll show you what an integrated protection programme looks like — bespoke to your category and clientele.